At Bin Naseer Clothing, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely happy with your order, you have 15 days from the date of delivery to request a return or exchange.

Eligibility for Return or Exchange

• Items must be unworn, unwashed, and in their original condition, with all tags attached.
• Customized or altered items are not eligible for return.
• Any product that is damaged or shows signs of wear cannot be accepted.

How to Initiate a Return

• To initiate a return, please contact our customer service team at [insert contact email or phone number].
• Once your return request is approved, we will provide you with the return shipping details.
• Customers are responsible for return shipping costs unless the item was defective or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7-10 business days.
• Shipping costs are non-refundable, except in cases of defective or incorrect items.

Exchanges

• If you wish to exchange an item for a different size or color, please specify your preference when contacting us for a return.

Secure Payments

At Bin Naseer Clothing, we prioritize your security. All transactions made on our website are protected by industry-leading encryption and secure payment gateways. We accept a variety of payment methods, including credit/debit cards, bank transfers, and secure mobile wallets.

• Your payment details are encrypted and handled by trusted payment processors.
• We do not store your card information on our servers.
• Our website is equipped with SSL certification to ensure a secure shopping experience.